Returns & Exchanges

At Thailand Betta Fish, we want you to be completely satisfied with your purchase. If your order doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.

2

Prepare Your Package

Securely pack the unworn apparel in its original packaging with all tags still attached to ensure a smooth inspection process.

3

Ship Your Return

Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

4

Receive Refund or Exchange

Once our team inspects the quality of the returned items, we will process your refund or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing